Managed IT Support – Enterprise Support Plus (ESP)
September 21, 2020 7:23 pm2020-09-15 Enterprise Support Plus (ESP) is an EM3 service offering that provides Managed IT support for desktops, servers, and network elements such as firewalls, SD-WAN, routers, switches, and wireless. ESP can provide various levels of support, from the very basic to the complete outsourced management of all your IT assets. All support services are delivered through a combination of management and monitoring software, our 24x7x365 network operations center, and our field engineering staff.
All IT support requests will be received, managed, dispatched, and coordinated through our 24/7/365 Network Operation Center facilities. Technicians will be dispatched when on-site repairs or assistance is necessary, and during emergency or special events.
Let us know how we can better serve you with our ESP suite of services!
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This post was written by timyager