2020-09-15 Enterprise Support Plus (ESP) is an EM3 service offering that provides Managed IT support for desktops, servers, and network elements such as firewalls, SD-WAN, routers, switches, and wireless. ESP can provide various levels of support, from the very basic to the complete outsourced management of all your IT assets. All support services are delivered through a combination of management and monitoring software, our 24x7x365 network operations center, and our field engineering staff.
All IT support requests will be received, managed, dispatched, and coordinated through our 24/7/365 Network Operation Center facilities. Technicians will be dispatched when on-site repairs or assistance is necessary, and during emergency or special events.
Let us know how we can better serve you with our ESP suite of services!
This post was written by timyager